Privacy Policy
Who we are
Bright Build Remodeling LLC ("Bright Build", "we", "us") is a home remodeling contractor at 160 Alewife Brook Pkwy #1003, Cambridge, MA 02138. This policy explains how we handle information you share with us through this website, by phone, by text message and by email.
Information we collect
- Information you give us: your name, phone number, email, ZIP code, and details about your project (such as project type, timeline and budget range), plus any photos you choose to send.
- Information collected automatically: basic device and usage data (such as browser type, pages visited and referring link) through cookies and similar tools, including advertising pixels such as the Meta Pixel.
How we use it
- To respond to your inquiry, schedule consultations and prepare estimates.
- To send appointment confirmations, reminders and updates about your project.
- If you opted in, to send occasional remodeling ideas and offers.
- To measure and improve our website and advertising.
Text messaging (SMS)
If you check a consent box on our form or otherwise opt in, we may send you text messages about your inquiry, appointments and, if you separately agreed, our services and offers. Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time, or HELP for help.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
How we share information
We do not sell your personal information. We share it only with service providers that help us run our business, such as our CRM and scheduling software, email and text message delivery providers, and website hosting, who may use it only to provide those services to us. We may also disclose information if required by law. As stated above, mobile numbers and SMS opt-in data are never shared for marketing purposes.
Cookies and advertising
We use cookies and advertising pixels to understand how visitors use our site and to measure our ads. You can block or delete cookies in your browser settings, and adjust your ad preferences in your Facebook and Instagram settings.
How long we keep it
We keep your information for as long as needed to respond to you, carry out a project, meet legal and tax requirements, and resolve disputes.
Your choices
- Opt out of texts by replying STOP, and of emails with the unsubscribe link.
- Ask us to access, correct or delete your information by contacting us below.
Security
We use reasonable safeguards to protect your information. No method of transmission or storage is completely secure.
Children
Our services are for adults. We do not knowingly collect information from children under 13.
Changes
We may update this policy. The effective date above shows when it last changed.
Contact us
Bright Build Remodeling LLC
160 Alewife Brook Pkwy #1003, Cambridge, MA 02138
(617) 453-8654 · [email protected]